“Boot Camp gave me an understanding and deeper knowledge of our industry. I have a different approach not to utilize these tools in the field, thanks to TRA Boot Camp.” –BootCamp participant

Finding and retaining qualified labor, especially unit-level managers, continues to be one of our industry’s most significant challenges. BootCamp was created to address this critical problem. This intensive 2-day training for entry-level managers is not for the faint of heart. Boot Camp topics include:

Employee Relations – interviewing, screening, hiring and retaining quality employees
Cost Control - labor costs, food and beverage costs, sales analysis, using proformas, managing a P&L
Customer Service - designing and implementing quality service, motivating servers, establishing long term customer relationships
Risk Management – creating a safe work environment, wage and hour regulations, sexual harassment, liquor laws, customer and employee accidents