Boot Camp Dates and Registration 

Boot Camp is an intensive, two-day training program for employees who have shown management potential, but who have not been exposed to the fundamentals of managing a restaurant. Although intended for such entry-level managers, Boot Camp has proven highly beneficial for managers who have either limited experience or who simply would enjoy a motivational refresher course.
Due to limited class size, we accept restauranteurs only.

One of TRA's most successful programs, this is intensive basic training for entry-level managers, and like any boot camp "it's not for the faint of heart". Participants run through an obstacle course of key issues and challenges:

Employee Relations: Screening, hiring, and retaining quality employees; Interviewing, coaching, counseling, and terminating employees; Establishing employee incentive programs; Building a cohesive and focused team. 

Cost Control: Labor Costs; Food and beverage costs; Sales analysis; Using proforma and justifications; Managing the P & L shift by shift.

Customer Service: The concept of customer service and its relationship to profits; Designing and implementing quality service programs; Motivating servers to suggestively sell; Establishing long term client relationships; Analyzing demographics.

Risk Management: Wage and hour regulations; Liquor by the law; Sexual harassment; Customer and employee accidents. New Chapter on "Operating a Green Restaurant".

Upon completion of Boot Camp, your managers will be able to survive the trials and tribulations of life as a restaurant professional. They will also be more qualified to aggressively handle the pressure of front-line restaurant management. Don't miss out on the benefits that Boot Camp can bring to your business!

2010 Boot Camps Registration dates / forms:

Austin - January 25 - 26, 2010
San Antonio - February 15 - 16, 2010
Houston - March 15 - 16, 2010
Dallas - April 19 - 20, 2010
Lubbock - May 10 - 11th, 2010
Permian Basin (Odessa) - May 24 - 25, 2010
Austin - July 19 - 20, 2010
San Antonio - August 16 - 17, 2010
Houston - August 30 - 31, 2010
Dallas - September 13 - 14, 2010

For more information please email Christi Suter csuter@tramail.org